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BAOZUN, LEADING DIGITAL COMMERCE PARTNER FOR GLOBAL BRANDS

Founded in 2007, Baozun Inc. is the leader and a pioneer in the brand e-commerce service industry and a digital commerce enabler in China. With about 8,000 employees, it serves more than 450 brands from various industries and sectors around the world, including East Asia, Southeast Asia, Europe and North America.

Baozun Inc owns three major business lines, which includes BAOZUN E-COMMERCE (BEC), BAOZUN BRAND MANAGEMENT (BBM) and BAOZUN INTERNATIONAL (BZI). With the commitment to accelerate its high-quality and sustainable growth, three business lines are devoted to empowering its clients’ business and navigating the new phase of development driven by the aspiration of “Technology Empowers the Future Success”.

With future-facing products and services for its clients, Baozun steps up its innovation efforts to move up along global supply chains. While celebrating its 15th anniversary, Baozun has launched a corporate video featuring its international brand image and strategy. The video demonstrates Baozun’s endeavors in offering its clients abundant services and high added value technological solutions across the entire digital commerce lifecycle, setting industry wide best practice for high-quality and sustainable growth. It also addresses Baozun’s intensive attempts to increase its presence across various areas along the supply chains and its business model deep rooted in the evolving digital age, which enables creating customized solutions for brands around the world and unparalleled experience for consumers, and a bridge of value between brands and customers. For a future of shared success, Baozun will work with more brand partners and shareholders across markets to build a new vision of digital commerce.

ABOUT US

ABOUT US
about 8000

Baozun employees worldwide

15+

Cities with Baozun locations and operations, across 6 countries and regions

TOP100

FORTUNE fastest growing companies

8.8 billion

Total net revenues in FY2023

OMNI-CHANNEL

Covers more than 30 mainstream e-commerce platforms in China and provides all-channel new retail e-commerce services

450+

Brand partners

OUR VALUES

Integrity
Ownership
Initiative
Collaboration
Innovation

MILESTONES

Our Business Model Evolves with Brand Needs and Changes in the Market

Phase 1.0
Phase 2.0
Commenced e-commerce solutions in China
  • Strategic partnership with Alibaba
  • FIRST SINGLES DAY promotion partnership
Started relationship with key e-commerce partners including Alibaba and JD.com
  • Expanded partnership with leading brand merchants across-category
Expanded beyond mainland China
  • Expanded beyond mainland China, such as Hong Kong and Taiwan
Listed on NASDAQ
  • Obtained ISO27001 certification on information security management
Established e-logistics operations
  • Expanded comprehensive functions necessary for official brand stores
Established the technology and innovation center and digital marketing team
  • Ramped up IT capabilities in cloud-based operating platforms, big data analysis tools and AI technologies
Expanded omni-channel coverage
  • Expanded omni-channel coverage to include emerging e-commerce channels such as WeChat Mini Programs
Generated over RMB10bn of total order value on Singles Day in 2019
  • Upgraded to a hybrid cloud infrastructure
  • Obtained Level 3 of Classified Protection of Cybersecurity
  • Launched the ROSS system to enable digitized and automated operations
HK Secondary listing on HKEX
  • Generated over RMB16.5bn of total order value on 2020 extended Singles Day Shopping Festival (2)
  • Significant progress in ROSS automation applications
Established regional service center (RSC) in Nantong & Hefei
  • M&A to drive growth
  • Launched customer service management system Service Anywhere (S-ANY)
  • Non-Tmall channels accounted for over 30% of total GMV
  • Launched 1st ESG Report
Further expansion on the regional service center (RSC)
  • Non-Tmall channels accounted for over 35% of total GMV
  • BAOZUN released the White Paper on Carbon Neutrality
  • Successfully completed dual primary listing on HKEX&NASDAQ
2007-2009
2010-2012
2013-2014
2015
2016
2017
2018
2019
2020
2021
2022

OUR VISION